Welcome to HouseOfZee! By placing an order on our website (www.houseofzee.co.za), you agree to the following terms and conditions of business. Please read them carefully before making a purchase.
1. General
These Terms and Conditions apply to all transactions on the HouseOfZee website. By using the website and purchasing from us, you confirm that you have read, understood, and agreed to these Terms and Conditions.
2. Orders
2.1. All orders placed are subject to acceptance and availability.
2.2. HouseOfZee reserves the right to refuse any order at our discretion.
2.3. Once you place an order, you will receive an order confirmation via email. This confirmation does not constitute acceptance of the order.
3. Pricing and Payment
3.1. All prices displayed on the website are in South African Rand (ZAR) and include VAT where applicable.
3.2. We reserve the right to adjust prices at any time without prior notice.
3.3. Payment can be made through the secure payment gateways provided. Accepted payment methods include credit/debit cards and EFT.
3.4. Your order will only be processed once full payment has been received.
4. Delivery
4.1. Delivery is only available within South Africa.
4.2. Delivery fees and times will be calculated at checkout based on your location and the products ordered.
4.3. HouseOfZee strives to dispatch all orders within the indicated delivery time frame, but we do not accept responsibility for delays caused by third-party courier services.
4.4. Ownership of the product(s) transfers to you once the goods have been delivered.
5. Returns and Exchanges
5.1. Should you not be satisfied with your purchase, you may return or exchange the product within 7 days of receipt, provided that:
- The product is unused, in its original condition, and with all packaging intact.
- Proof of purchase is provided.
5.2. To initiate a return, please contact our customer service team at [email] to receive return instructions.
5.3. The cost of return shipping is the responsibility of the customer unless the product is faulty or incorrect.
5.4. Refunds will be processed within 7-10 business days after we receive and inspect the returned item(s).
6. Product Descriptions
6.1. HouseOfZee aims to ensure that all product descriptions, images, and pricing on the website are accurate. However, slight variations may occur.
6.2. We cannot guarantee that product colors will exactly match what is displayed on your device due to varying screen settings.
7. Limitation of Liability
7.1. HouseOfZee will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website, products purchased, or failure of performance.
7.2. Our maximum liability shall be limited to the total price of the goods ordered by you.
8. Intellectual Property
8.1. All content on the HouseOfZee website, including images, designs, logos, and text, is the intellectual property of HouseOfZee.
8.2. You may not reproduce, distribute, or otherwise use any content without our express written permission.
9. Privacy Policy
9.1. Your privacy is important to us. We are committed to protecting your personal information. Please refer to our Privacy Policy for more details on how we collect and use your data.
10. Governing Law
10.1. These Terms and Conditions are governed by the laws of South Africa.
10.2. Any disputes arising from your use of the website or the terms will be subject to the exclusive jurisdiction of the South African courts.
11. Contact Information
For any inquiries, questions, or concerns, please contact us at:
HouseOfZee
Email: info@zeeshop.co.za
Phone: +27 81 723 2154
By using our website and placing an order, you agree to these terms and conditions. HouseOfZee reserves the right to amend these terms at any time without notice. Please check back regularly to ensure you are aware of any changes.
Thank you for shopping with us!